Effective Date: 06 Jan 2025
At TripDMC, we are committed to protecting your privacy and managing your personal data with the highest standards of security and transparency. This policy explains how we collect, use, and protect your data in accordance with the Information Technology Act, 2000 and global standards such as the GDPR (for international users).
We collect only the information necessary to provide and improve our services:
– Full name, address, email ID, phone number
– Travel details: passport information, visa, trip preferences, emergency contact
– Financial data: card or bank details (processed via secure payment gateways)
– Technical data: IP address, browser type, device information
– Feedback, queries, and other user communications
We collect your data to:
– Book and manage travel services (hotels, flights, etc.)
– Facilitate visa processing, insurance, and travel documentation
– Communicate with you before, during, and after your trip
– Customize offers and promotions (only with your prior consent)
– Enhance security, website performance, and user experience
– Your data is encrypted and stored on secure servers
– Financial information is never stored directly and is processed via PCI-DSS-compliant platforms
– Access is restricted to authorized personnel only
– We do not sell, rent, or trade your personal data
– We conduct regular security audits to protect your data integrity
Your data is retained only as long as necessary to fulfill the purpose for which it was collected, or as required by law.
We may share your data with:
– Trusted partners such as airlines, hotels, visa agents, and insurance providers
– Legal authorities when required by law
– All third parties are contractually bound to maintain confidentiality
– We do not share data for third-party advertising without your consent
You have the right to:
– Access the data we hold about you
– Correct, update, or delete your information
– Withdraw consent at any time (where applicable)
To exercise these rights, please contact us at support@tripdmc.com
For international users, data may be processed on servers located in India. By using our services, you consent to such processing.
If you have any privacy-related concerns, please email:
support@tripdmc.com
Subject: Privacy Concern
